Info

DISCOUNTS

All of our offerings are eligible for our mixed-case discount of 10% on any orders of 12 items or more.

LOCAL DELIVERY

Local Delivery is available throughout New York City including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. Orders outside of a 15-minute walking distance from 86 E 10th Street will be fulfilled via our courier partner Roadie. All orders $300 or greater are eligible for Free Local Delivery within NYC.

In some cases, we can also service areas of New Jersey and Connecticut just outside of NYC. Delivery fees are calculated based on distance and size of the order. For more information, please contact us directly.

DELIVERY OUT EAST

From Memorial Day through Labor Day, we offer once-weekly delivery Out East to the following areas:

East Hampton
Southhampton
Westhampton Beach
Bridgehampton
Amagansett
Montauk
Sag Harbor
North Fork

Your town not listed? Reach out. We likely deliver there as well.

All orders $600 or greater are eligible for Free Local Delivery Out East.

An adult 21 years of age or older must be present at the time of delivery to receive Local Delivery orders. For any further details regarding Local Delivery, please contact us directly.

SHIPPING

Wine Shipping is available to the following States:

AK, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IN, KS, LA, MD, ME, MN, MO, MT, NC, ND, NE, NH, NM, NV, NY, OH, OR, PA, SC, TN, VA, WA, WI, WV, WY

Wine Shipping is also available for limited zip codes in the following States:

DE, IL, KY, MA, MI, NJ, OK, RI, TX

Spirits Shipping is available to the following States:

AK, AZ, CA, HI, IA, KY, MD, MN, ND, NE, NH, OR, PA, VA, WA

Spirits Shipping is also available for limited zip codes in the following States:

CO, CT, DE, GA, ID, IL, IN, KS, FL, MA, MI, MO, NC, NJ, NM, NV, NY, OH, OK, RI, SC, TN, TX, WI

Please contact us directly for further details.

Default shipping speed is Ground. Depending on the destination, Ground shipping can arrive as in a little as 3 business days, or as many as 14 business days from the date of shipping. Please plan accordingly on that timeframe for fulfillment. Shipping days are Thursday and Friday. Please contact us directly if you require faster shipping. An adult 21 years of age or older must be present at the time of delivery to receive shipping orders.

RETURNS

If you are unsatisfied with a bottle, please bring it back to the store and let us know. We will do our best to make it right. In most cases, we can replace it. If the bottle is no longer available, we will offer store credit.

For wines labeled as "Sourced from a private collection", we offer store credit in lieu of a replacement bottle.

Tickets purchased to events and tastings are final sales and are non-refundable, but can be transferred to another party. Any deposit paid is non-refundable.

For any further details regarding returns or exchanges, please contact us directly.

PICKUPS AND HOLDS

We require a Photo ID matching the name of the customer on the order to release all pickup orders.

We are happy to hold your order at the store for up to 30 days after the order date. In some cases, we may be able to hold orders for longer, please contact us directly for more info regarding longer term holds on orders. 

Any orders not picked up in the timeframe provided (either the aforementioned up to 30 days, or a longer timeframe directly discussed and agreed upon) will be forfeited and become property of Pure Wine NYC LLC.

TERMS OF SERVICE

You Must be 21 Years of Age to Shop with us. We reserve the right to refuse service to anyone.