Info

DISCOUNTS

All of our offerings are eligible for our mixed-case discount of 10% on any orders of 12 items or more.

DELIVERY

Local Delivery is available throughout New York City including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island via our courier partner Roadie. All orders $300 or greater are eligible for Free Local Delivery within NYC.

In some cases, we can also service areas of New Jersey and Connecticut just outside of NYC. Delivery fees are calculated based on distance and size of the order. 

DELIVERY OUT EAST

From Memorial Day through Labor Day, we offer once-weekly delivery Out East to the following areas:

East Hampton
Southhampton
Westhampton Beach
Bridgehampton
Amagansett
Montauk
Sag Harbor
Shelter Island
Water Mill
Sagaponack
Wainscott

All orders $600 or greater are eligible for Free Local Delivery Out East.

For any further details regarding Delivery, please contact us directly.

SHIPPING

Wine Shipping is available to the following States:

AK, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IN, KS, LA, MD, ME, MN, MO, MT, NC, ND, NE, NH, NM, NV, NY, OH, OR, PA, SC, TN, VA, WA, WI, WV, WY

Wine Shipping is also available for limited zip codes in the following States:

DE, IL, KY, MA, MI, NJ, OK, RI, TX

Spirits Shipping is available to the following States:

AK, AZ, CA, HI, IA, KY, MD, MN, ND, NE, NH, OR, PA, VA, WA

Spirits Shipping is also available for limited zip codes in the following States:

CO, CT, DE, GA, ID, IL, IN, KS, FL, MA, MI, MO, NC, NJ, NM, NV, NY, OH, OK, RI, SC, TN, TX, WI

Please contact us directly for further details.

Default shipping speed is Ground. Depending on the destination, Ground shipping can arrive as in a little as 3 business days, or as many as 14 business days from the date of shipping. Please plan accordingly on that timeframe for fulfillment. Shipping days are Thursday and Friday. Please contact us directly if you require faster shipping. An adult 21 years of age or older must be present to receive shipping orders.

RETURNS

If you are unsatisfied with a bottle, please bring it back to the store and let us know. We will do our best to make it right. In most cases, we can replace it. If the bottle is no longer available, we will offer store credit.

For wines labeled as "Sourced from a private collection", we offer store credit in lieu of a replacement bottle.

Tickets purchased to events and tastings are final sales and are non-refundable, but can be transferred to another party. Any deposit paid is non-refundable.

For any further details regarding returns or exchanges, please contact us directly.

PICKUPS AND HELD WINES

We are happy to hold your Pickup order at the store for 30 days after the order date. In some cases, we may be able to hold orders for longer, please contact us directly for more info regarding longer term holds on orders. 

Any orders not picked up in the timeframe provided will be forfeited and become property of Pure Wine NYC LLC.

TERMS OF SERVICE

You Must be 21 Years of Age to Shop with us. We reserve the right to refuse service to anyone.